Quality management at the highest level


Successful quality management has helped CeoTronics become the first company in its branch of the communications industry to be certified according to ISO 9001:2015 and ATEX directive 94/9 EC. CeoTronics is a “registered NATO supplier” and is therefore recognized as an official supplier for NATO.

DIN ISO 9001:2015: CeoTronics is certified

In January 2016, CeoTronics reached the next level in quality management. As the world’s first and so far only company in its industry, CeoTronics was certified according to the new DIN ISO 9001:2015 standard. The new standard differs greatly from the old DIN ISO 9001:2008, is about 25% more comprehensive and represents seven years of progress in quality management compared to the DIN ISO 9001:2008 standard.
CeoTronics was first certified according to ISO 9001:1994 in December 2000 and was thus the first company in its industry at the time to have the certificate. To this day, CeoTronics has received all other certifications without objection. In January 2004, certification according to ISO 9001:2000 was granted, and in 2010 certification according to ISO 9001:2008 was granted.

ATEX directive 2014/34/EU: Successful repeat audit  

In 2002, CeoTronics was successfully audited for the first time as a manufacturer in accordance with the ATEX Directive 94/9/EC. The certificate was renewed by TÜV Rheinland in early 2019. The requirements of the ATEX Directive 2014/34/EU for the company's quality management system were all satisfied without any deviations. The audit was also completed in 2022 without any deviations.

ATEX certification applies to CeoTronics as a manufacturer of products used in potentially explosive areas such as in the chemical and petrochemical industries.

If a product is intended for use in potentially explosive areas, the manufacturer must ensure that all requirements of ATEX Directive 2014/34/EU are met. This includes all electrical and non-electrical equipment that may be a potential source of ignition.

New PSA regulation in force: CeoTronics is certified

The Personal Protective Equipment Directive (PPE) 89/686/EEC was over 20 years old and had to be updated to take account of current technologies and procedures for placing PPE (Personal Protective Equipment) on the market. The transition period ends on 20. 04. 2019. After that, only the new PSA Regulation (EU) 2016/425 will apply.

The most important change for CeoTronics is the change in its hearing protection products from Category II to Category III. This means that due to the high risk associated with Category III PPE, a notified body must be involved for EU type examination (Module B) and for quality assurance monitoring. CeoTronics was audited (Module D) and fulfilled the high requirements of the quality assurance system without any objections.

Up to a three-year warranty

CeoTronics grants up to a three-year warranty on all CeoTronics products, except for consumables (rechargeable batteries, batteries, hygienic products) as well as normal wear and tear. The warranty time named in the offer or in the order confirmation applies.